At Erasmus MC, we work together professionally. This often goes well, but sometimes a situation arises in which social safety is compromised. This may be the result of undesirable behaviour such as bullying, aggression, violence, (sexual) intimidation or discrimination.

At Erasmus MC, the usual route is to first discuss these situations with the manager; in principle, problems are solved in the line as much as possible. If this is unsuccessful, any Erasmus MC staff member can talk to the ombudsman. In that case, the situation will be discussed and the next steps may be taken. These steps may include informing, referring (e.g. to a mediator), advising, mediating or conducting an independent investigation.

By appointing an independent ombudsman, the Board aims to create an independent, easily accessible facility with authority and powers, including a mandate to initiate independent investigations, in addition to the existing bodies in the field of social safety. The Ombudsman can provide the Board with solicited and unsolicited advice in the field of social safety.

Who is the ombudsman?
This is Mario Buijk. He has been working at Erasmus MC since 1996 and started as a medical social worker. Later he became an organizational consultant at ManagementAdvies. He has guided teams through collaborations and changes. Therefore he knows the organization well. His goal with this job is to contribute to professional manners and a socially safe Erasmus MC.

Working method
If you contact the ombudsman to make an appointment, you can get there quickly.
Everything discussed with the ombudsman is confidential. Only with your permission can the ombudsman interrogate you or request information and/or start an investigation.

Confidential counsellors
You can also contact the confidants with your questions and concerns about social safety or integrity. They will listen to you and refer you if necessary; they only support the employee. or 010-70 30946 Location building Na 1415